Jeff Automobile Money Back Guarantee

The Jeff Automobile Money Back Guarantee ensures that buyers are protected in eligible transactions. Below are the details regarding coverage, eligibility requirements, exclusions, eligible payment methods, and special coverage conditions.

1. Coverage

The Jeff Automobile Money Back Guarantee applies when:

• The buyer does not receive an item.
• The item received by the buyer does not match the listing, for example:
  • The seller sent the wrong item, or
  • The item arrives broken, damaged, or faulty.
• The seller does not fulfill their return policy as stated in the listing.

2. Eligibility Requirements for Buyers

For your transaction to be eligible for the Jeff Automobile Money Back Guarantee, you must:

• Complete and pay for your purchase through a registered user account wallet at checkout.
• Meet the requirements specified in this policy, including taking action within the required time frames.
• Ensure the item is not an excluded item or subject to any additional exclusions.
• Not seek resolution for the same issue by another resolution method.

3. Seller Responsibilities

For transactions where the Jeff Automobile Money Back Guarantee applies:

• You are responsible for delivering the item as described in the listing, honoring your stated return policy, and providing a resolution when a buyer reports a problem with an order.
• If the purchase was completed on jeffautomobileinc.com, you must meet the requirements specified in this policy, including taking action within the required time frames, even if the item was listed on a different Jeff Automobile site.

4. Eligible Payment Methods

Transactions are eligible for refund coverage when paid via checkout using the following methods:

• Credit card or debit card
• PayPal or PayPal Credit
• Apple Pay or Google Pay
• Venmo
• Klarna
• Spendable funds
• Alipay
• User wallet balance
• Wire transfer facilitated by Jeff Automobile platforms
• Jeff vouchers

Not Covered: Transactions where any part of the payment was completed outside of Jeff Automobile platforms (such as bank transfer, cash, money orders, or escrow services) are not eligible for the Jeff Automobile Money Back Guarantee.

5. Excluded Refund Items

The following items are excluded from the Jeff Automobile Money Back Guarantee:

• Motor Services
• Motor vehicles, including recreational vehicles, aircraft, and boats (see Jeff Automobile Vehicle Protection for more details).

6. Exclusions and Special Coverage

Certain items and situations may have additional exclusions or special coverage conditions, including:

• Exclusions and Special Coverage When an Item Isn't Received: Coverage may be limited or excluded based on specific circumstances, such as unverifiable delivery issues or buyer-reported non-delivery after confirmed shipping.
• Exclusions and Special Coverage When the Item Doesn't Match the Listing: Coverage may not apply if the discrepancy is minor and does not significantly affect the item’s functionality or value, or if the issue is due to buyer error (e.g., incorrect selection).
• Coverage for Items Inspected Through Authenticity Guarantee: Items verified through Jeff Automobile’s Authenticity Guarantee program may have specific coverage terms, including limited refund eligibility for issues related to authenticity disputes.
• Items with Limited Coverage: Some items may have restricted coverage due to their nature, value, or specific listing conditions set by the seller.

7. Contact Information

If you have any questions or concerns about the Jeff Automobile Money Back Guarantee, please contact us at:

Jeff Automobile Incorporated
Email: [email protected]